Shop Policies
I am a one woman show over here at Vee's Design Co. I do my absolute best to keep up and keep quality top notch. However, I am human. If you are experiencing something that you are unhappy with please let me know so that we can come to a resolution! A few things to keep in mind:
1. All designs that you see are either my own or designs I have purchased from other designers. If you have an idea I would love to work with you to get you exactly what you are looking for! However, I will not knowingly plagiarize someone else's work. I will also not produce any products with copyright images/logos/characters etc.
2. Current TAT (turn around time) is 10-14 business days to produce and ship unless otherwise stated in the item listing. Your TAT window beings when your item has been paid for.
3. RETURNS/EXCHANGES- There are no returns unless the item is damaged. If an item is damaged when you receive it, please reach out to me immediately so that we can resolve it. If you need to exchange for a different size etc, again please reach out. DO NOT send an item back without contacting me first.
4. PAYMENT: No orders will begin before payment is received. Even if it is a custom order, I will invoice you and will begin your order once I have received payment. Wholesale/bulk order may qualify for other payment arrangements.